The customer satisfaction on drinking water / Liliana Jessy Jubin

This proposed research project was chosen result from observed and studies the background in bottling drinking water production. This research would like to carry out a customer satisfaction survey of their services and goods. The research also would like to identify the overall customer satisfactio...

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Bibliographic Details
Main Author: Jubin, Liliana Jessy
Format: Student Project
Language:English
Published: 2015
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/42396/1/42396.pdf
http://ir.uitm.edu.my/id/eprint/42396/
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Institution: Universiti Teknologi Mara
Language: English
Description
Summary:This proposed research project was chosen result from observed and studies the background in bottling drinking water production. This research would like to carry out a customer satisfaction survey of their services and goods. The research also would like to identify the overall customer satisfaction. Besides that, the research also would like to identify the unmet needs and plan for future improvement initiatives.