Impact of Islamic ethics on customer satisfaction in selected Islamic bank at Kota Bharu, Kelantan / Nurshahila Sukri

• Main Author: Sukri, Nurshahila
• Format: Student Project
• Language: English
• Published: 2010
• Subjects: Consumer satisfaction; Customer services. Customer relations; Banking; Finance, Islamic
• Online Access: http://ir.uitm.edu.my/id/eprint/43649/1/43649.pdf; http://ir.uitm.edu.my/id/eprint/43649/
• Institution: Universiti Teknologi Mara

Islamic values have largely shaped the social structures, culture and legal norms that influence consumer preferences and behavior. Adherence to the Islamic ethics in the Islamic banking industry can help elevate the standards of both behavior and living of bankers and customers alike. Islamic ethic...