Service delay of cook to order food: assessing customer attitudes, reactions and implication to gerai choices and intention to re-patronization / Noorliza Zainol

• Main Author: Zainol, Noorliza
• Format: Thesis
• Language: English
• Published: 2011
• Subjects: Nutrition. Foods and food supply; Cooking; Quality control
• Online Access: https://ir.uitm.edu.my/id/eprint/43825/1/43825.pdf; https://ir.uitm.edu.my/id/eprint/43825/
• Institution: Universiti Teknologi Mara

Every individual could agree that waiting for service of food in the restaurant is becoming increasingly common in peoples' daily life. Some may experience having to wait before service is rendered, some during its delivery and some after the core service has completed. The wait for service is...