The implementation of Key Performance Indicators (KPIs) in the Malaysian public sector / Mahazril ‘Aini Yaacob and Adnan Aminuddin

• Main Authors: Yaacob, Mahazril ‘Aini, Aminuddin, Adnan
• Format: Article
• Language: English
• Published: Universiti Teknologi MARA, Shah Alam 2011
• Subjects: Work groups. Team work in industry. Quality circles; Research
• Online Access: http://ir.uitm.edu.my/id/eprint/43859/1/43859.pdf; http://ir.uitm.edu.my/id/eprint/43859/; https://jas.uitm.edu.my/index.php/14-archieve-2015/21-volume-8-no-2-dec-2011
• Institution: Universiti Teknologi Mara

The use of Key Performance Indicators (KPIs) as a tool of performance measurement has been practiced by the private sectors several years ago. Only recently, public sectors adopted this approach in measuring their organizational as well as their individual performances in line with their agenda to...