Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail
In Malaysia, the takaful industry had grown rapidly inspired by the existing needs of the Muslim society to the Syariah-compliant alternative to conventional. The needs and demand by the Muslims customers as well as the non-Muslims customers caused to the used of agency. In takaful, the principle of...
Saved in:
Main Author: | |
---|---|
Format: | Student Project |
Language: | English |
Published: |
2009
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/44785/1/44785.pdf http://ir.uitm.edu.my/id/eprint/44785/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Universiti Teknologi Mara |
Language: | English |
id |
my.uitm.ir.44785 |
---|---|
record_format |
eprints |
spelling |
my.uitm.ir.447852021-04-19T03:34:11Z http://ir.uitm.edu.my/id/eprint/44785/ Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail Abdullah @ Ismail, Mohd Hafiz Theory. Method. Relation to other subjects. Performance Consumer satisfaction Malaysia Personnel management. Employment management Insurance business. Insurance management Life insurance Other insurance. Including automobile, burglary, credit, disaster, title insurance Finance, Islamic In Malaysia, the takaful industry had grown rapidly inspired by the existing needs of the Muslim society to the Syariah-compliant alternative to conventional. The needs and demand by the Muslims customers as well as the non-Muslims customers caused to the used of agency. In takaful, the principle of al-wakalah is underlying to represent an insurance company. Bank Negara Malaysia was reported in 2004 that the number of agent in takaful industry is huge and going to be growth rapidly. By the rapid growth of takaful agents in the takaful industry had change the way of the customers in getting the takaful in which the customers prefer to apply insurance direct through Agency Company and agents. In general, the objective of this research is to identify the factors that determine the selection of takaful agent and also want to identify the difference that may occur between demographic factors and the selection on takaful agent. The researcher conducts this study among staffs of schools at Sura, Dungun, Terengganu that involved 73 respondents. The research sampling was undertaken using convenient sampling which is easily to researcher to take large number of respondents. This research was analyzed by using statistic descriptive analysis (frequency distribution), reliability analysis, correlation coefficient, regression, T-test and analysis of variance (ANOVA). All the three factors in this study are service quality, promotion and perception that need to be alert by the takaful agent in order their product to be choose. 2009-04 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/44785/1/44785.pdf Abdullah @ Ismail, Mohd Hafiz (2009) Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail. [Student Project] (Unpublished) |
institution |
Universiti Teknologi Mara |
building |
Tun Abdul Razak Library |
collection |
Institutional Repository |
continent |
Asia |
country |
Malaysia |
content_provider |
Universiti Teknologi Mara |
content_source |
UiTM Institutional Repository |
url_provider |
http://ir.uitm.edu.my/ |
language |
English |
topic |
Theory. Method. Relation to other subjects. Performance Consumer satisfaction Malaysia Personnel management. Employment management Insurance business. Insurance management Life insurance Other insurance. Including automobile, burglary, credit, disaster, title insurance Finance, Islamic |
spellingShingle |
Theory. Method. Relation to other subjects. Performance Consumer satisfaction Malaysia Personnel management. Employment management Insurance business. Insurance management Life insurance Other insurance. Including automobile, burglary, credit, disaster, title insurance Finance, Islamic Abdullah @ Ismail, Mohd Hafiz Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail |
description |
In Malaysia, the takaful industry had grown rapidly inspired by the existing needs of the Muslim society to the Syariah-compliant alternative to conventional. The needs and demand by the Muslims customers as well as the non-Muslims customers caused to the used of agency. In takaful, the principle of al-wakalah is underlying to represent an insurance company. Bank Negara Malaysia was reported in 2004 that the number of agent in takaful industry is huge and going to be growth rapidly. By the rapid growth of takaful agents in the takaful industry had change the way of the customers in getting the takaful in which the customers prefer to apply insurance direct through Agency Company and agents. In general, the objective of this research is to identify the factors that determine the selection of takaful agent and also want to identify the difference that may occur between demographic factors and the selection on takaful agent. The researcher conducts this study among staffs of schools at Sura, Dungun, Terengganu that involved 73 respondents. The research sampling was undertaken using convenient sampling which is easily to researcher to take large number of respondents. This research was analyzed by using statistic descriptive analysis (frequency distribution), reliability analysis, correlation coefficient, regression, T-test and analysis of variance (ANOVA). All the three factors in this study are service quality, promotion and perception that need to be alert by the takaful agent in order their product to be choose. |
format |
Student Project |
author |
Abdullah @ Ismail, Mohd Hafiz |
author_facet |
Abdullah @ Ismail, Mohd Hafiz |
author_sort |
Abdullah @ Ismail, Mohd Hafiz |
title |
Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail |
title_short |
Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail |
title_full |
Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail |
title_fullStr |
Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail |
title_full_unstemmed |
Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail |
title_sort |
factors that determining the selection of takaful agent amongst staffs of schools at sura, dungun / mohd hafiz abdullah @ ismail |
publishDate |
2009 |
url |
http://ir.uitm.edu.my/id/eprint/44785/1/44785.pdf http://ir.uitm.edu.my/id/eprint/44785/ |
_version_ |
1698700273077190656 |