Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail

In Malaysia, the takaful industry had grown rapidly inspired by the existing needs of the Muslim society to the Syariah-compliant alternative to conventional. The needs and demand by the Muslims customers as well as the non-Muslims customers caused to the used of agency. In takaful, the principle of...

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Main Author: Abdullah @ Ismail, Mohd Hafiz
Format: Student Project
Language:English
Published: 2009
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/44785/1/44785.pdf
http://ir.uitm.edu.my/id/eprint/44785/
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Institution: Universiti Teknologi Mara
Language: English
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spelling my.uitm.ir.447852021-04-19T03:34:11Z http://ir.uitm.edu.my/id/eprint/44785/ Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail Abdullah @ Ismail, Mohd Hafiz Theory. Method. Relation to other subjects. Performance Consumer satisfaction Malaysia Personnel management. Employment management Insurance business. Insurance management Life insurance Other insurance. Including automobile, burglary, credit, disaster, title insurance Finance, Islamic In Malaysia, the takaful industry had grown rapidly inspired by the existing needs of the Muslim society to the Syariah-compliant alternative to conventional. The needs and demand by the Muslims customers as well as the non-Muslims customers caused to the used of agency. In takaful, the principle of al-wakalah is underlying to represent an insurance company. Bank Negara Malaysia was reported in 2004 that the number of agent in takaful industry is huge and going to be growth rapidly. By the rapid growth of takaful agents in the takaful industry had change the way of the customers in getting the takaful in which the customers prefer to apply insurance direct through Agency Company and agents. In general, the objective of this research is to identify the factors that determine the selection of takaful agent and also want to identify the difference that may occur between demographic factors and the selection on takaful agent. The researcher conducts this study among staffs of schools at Sura, Dungun, Terengganu that involved 73 respondents. The research sampling was undertaken using convenient sampling which is easily to researcher to take large number of respondents. This research was analyzed by using statistic descriptive analysis (frequency distribution), reliability analysis, correlation coefficient, regression, T-test and analysis of variance (ANOVA). All the three factors in this study are service quality, promotion and perception that need to be alert by the takaful agent in order their product to be choose. 2009-04 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/44785/1/44785.pdf Abdullah @ Ismail, Mohd Hafiz (2009) Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Theory. Method. Relation to other subjects. Performance
Consumer satisfaction
Malaysia
Personnel management. Employment management
Insurance business. Insurance management
Life insurance
Other insurance. Including automobile, burglary, credit, disaster, title insurance
Finance, Islamic
spellingShingle Theory. Method. Relation to other subjects. Performance
Consumer satisfaction
Malaysia
Personnel management. Employment management
Insurance business. Insurance management
Life insurance
Other insurance. Including automobile, burglary, credit, disaster, title insurance
Finance, Islamic
Abdullah @ Ismail, Mohd Hafiz
Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail
description In Malaysia, the takaful industry had grown rapidly inspired by the existing needs of the Muslim society to the Syariah-compliant alternative to conventional. The needs and demand by the Muslims customers as well as the non-Muslims customers caused to the used of agency. In takaful, the principle of al-wakalah is underlying to represent an insurance company. Bank Negara Malaysia was reported in 2004 that the number of agent in takaful industry is huge and going to be growth rapidly. By the rapid growth of takaful agents in the takaful industry had change the way of the customers in getting the takaful in which the customers prefer to apply insurance direct through Agency Company and agents. In general, the objective of this research is to identify the factors that determine the selection of takaful agent and also want to identify the difference that may occur between demographic factors and the selection on takaful agent. The researcher conducts this study among staffs of schools at Sura, Dungun, Terengganu that involved 73 respondents. The research sampling was undertaken using convenient sampling which is easily to researcher to take large number of respondents. This research was analyzed by using statistic descriptive analysis (frequency distribution), reliability analysis, correlation coefficient, regression, T-test and analysis of variance (ANOVA). All the three factors in this study are service quality, promotion and perception that need to be alert by the takaful agent in order their product to be choose.
format Student Project
author Abdullah @ Ismail, Mohd Hafiz
author_facet Abdullah @ Ismail, Mohd Hafiz
author_sort Abdullah @ Ismail, Mohd Hafiz
title Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail
title_short Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail
title_full Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail
title_fullStr Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail
title_full_unstemmed Factors that determining the selection of takaful agent amongst staffs of schools at Sura, Dungun / Mohd Hafiz Abdullah @ Ismail
title_sort factors that determining the selection of takaful agent amongst staffs of schools at sura, dungun / mohd hafiz abdullah @ ismail
publishDate 2009
url http://ir.uitm.edu.my/id/eprint/44785/1/44785.pdf
http://ir.uitm.edu.my/id/eprint/44785/
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