Customers' satisfaction towards workmanship and quality performance of low cost housing in Sarawak / Noraziah Wahi … [et al.]

• Main Authors: Wahi, Noraziah, Ismail, Noor Akmal Adillah, Mohamed Nordin, Rafizah
• Format: Research Reports
• Language: English
• Published: 2012
• Subjects: H Social Sciences (General); HD Industries. Land use. Labor; Consumer satisfaction
• Online Access: http://ir.uitm.edu.my/id/eprint/45625/1/45625.pdf; http://ir.uitm.edu.my/id/eprint/45625/
• Institution: Universiti Teknologi Mara

The concept of customer satisfaction is very popular nowadays in any industries including housing industry. In order to enhance quality in the housing industry especially in low cost housing, the government has introduced some standardisations such as MS1064 and CIS1&2. However, these standardiz...