Customer driven approach in an organizational learning: a case of information agency / Shahidatul Akhmam Rambeli and Alwi Mohd Yunus

• Main Authors: Rambeli, Shahidatul Akhmam, Mohd Yunus, Alwi
• Format: Conference or Workshop Item
• Language: English
• Published: 2020
• Subjects: Information organization; Information services. Information centers; Electronic information resource literacy
• Online Access: http://ir.uitm.edu.my/id/eprint/48176/1/48176.pdf; http://ir.uitm.edu.my/id/eprint/48176/; https://libpro.uitm.edu.my/
• Institution: Universiti Teknologi Mara

In the era of industrial revolution 4.0, many organizations face challenges to survive in delivering product and services. Hence, there is a need for organization to equip them with knowledge and learn something new or learn from past experience in order to maintain its continuity. As such, informat...