A study on the ICT usage in the workplace : a focus on managerial staff at Bahagian Teknologi Pendidikan Negeri Sabah / Dian Adriana Mokhtar

• Main Author: Mokhtar, Dian Adriana
• Format: Student Project
• Language: English
• Published: 2012
• Subjects: Technological innovations; Creative ability in technology; Information technology. Information systems
• Online Access: https://ir.uitm.edu.my/id/eprint/48931/1/48931.pdf; https://ir.uitm.edu.my/id/eprint/48931/
• Institution: Universiti Teknologi Mara

The main objective of this study is to analyze the ICT usage by the managerial staff at Sahagian Teknologi Pendidikan Negeri Sabah. This paper is based on questionnaire surveys that were conducted among the managerial staffs that has used information and communication technology (ICT) in the workplace and have been involved in daily activity. The objectives of this research are to identify the knowledge captured from the use of ICT in the workplace and to know whether they know what is ICT are use for. The findings show that the managerial staff capture knowledge as the result of using ICT applications at work place and uses that knowledge for innovation activity. It is found that the frequency of ICT usage in the workplace contributes to the innovation activities at work place. The knowledge captured that contributes to the increase of innovation capabilities is positively related to the length of experience of using ICT in the workplace.