The application of queuing theory model and fuzzy queuing model at check-in counter in Airport / Aqilah Nadirah Saliman, Nur Atikah Abdullah and Nur Su Ain Abu Hussin

• Main Authors: Saliman, Aqilah Nadirah, Abdullah, Nur Atikah, Abu Hussin, Nur Su Ain
• Format: Student Project
• Language: English
• Published: 2018
• Subjects: Fuzzy arithmetic; Mathematical statistics. Probabilities; Data processing; Analytical methods used in the solution of physical problems; Fuzzy logic
• Online Access: https://ir.uitm.edu.my/id/eprint/49474/1/49474.pdf; https://ir.uitm.edu.my/id/eprint/49474/
• Institution: Universiti Teknologi Mara

A queuing system is used world-wide by the servers at service counters. However, the problem often occur when the customers have to wait in the queue for a long time. The purpose of this study is to maximize the service time and minimize the waiting time of passengers at the Malaysia Airlines (MAS)...