The effectiveness of service quality towards customer complaint: a case of SAJ Ranhill Sdn. Bhd. / Shah Iskandar Mohd Suharto
In this chapter, the researcher will discuss about the background of study, problem statement, and research objective, research question, scope of study, significant of study, limitation of study, and definition-of terms and the summary about this research. This research is more focusing on customer...
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| Main Author: | |
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| Format: | Student Project |
| Language: | English |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/49709/1/49709.pdf https://ir.uitm.edu.my/id/eprint/49709/ |
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| Institution: | Universiti Teknologi Mara |
| Language: | English |