Outpatients' satisfaction and their loyalty towards public rural clinic / Mas 'udah Asmui

• Main Author: Asmui, Mas 'udah
• Format: Conference or Workshop Item
• Language: English
• Published: 2012
• Subjects: Older people. Gerontology (Social aspects); Wives. Mothers. Pregnant women; Rural groups. Rural sociology
• Online Access: https://ir.uitm.edu.my/id/eprint/50130/1/50130.PDF; https://ir.uitm.edu.my/id/eprint/50130/
• Institution: Universiti Teknologi Mara

Satisfaction is one of the paramount importance for health care providers (Tam, 2007) and a prime importance to quantify the competency of any health system worldwide (Sajid & Baig, 2007). This study is to investigate the satisfaction and loyalty among outpatients who received treatments in rura...