Optimization of waiting line in food andbeverage industry service counter using queing theory and simulation / Faiz Najmi Abu Jamil, Muhammad Amirul Adham Nuzilan and Aswandy Mohammad Rasyid

• Main Authors: Abu Jamil, Faiz Najmi, Nuzilan, Muhammad Amirul Adham, Mohammad Rasyid, Aswandy
• Format: Student Project
• Language: English
• Published: 2018
• Subjects: Mathematical statistics. Probabilities; Data processing; Analysis; Analytical methods used in the solution of physical problems
• Online Access: https://ir.uitm.edu.my/id/eprint/50551/1/50551.pdf; https://ir.uitm.edu.my/id/eprint/50551/
• Institution: Universiti Teknologi Mara

The concept of queues is familiar with most of people and it exist all around us in daily live. In this study. queuing system is successfully being used to improve waiting line of a customers. Starbucks was chosen because there was a problem at their queue. customer had to wait longer in waiting tim...