Information needs and information seeking behavior of quality assurance sector officers: case study in Malaysian Qualifications Agency (MQA)/ Mohd Ishak Mohd Hussaini and Raja Abdullah Yaacob

• Main Authors: Mohd Hussaini, Mohd Ishak, Yaacob, Raja Abdullah
• Format: Article
• Language: English
• Published: Faculty of Information Management, Universiti Teknologi MARA 2012
• Subjects: Total quality management. Benchmarking; Library information networks; Information services. Information centers
• Online Access: https://ir.uitm.edu.my/id/eprint/50701/1/50701.PDF; https://ir.uitm.edu.my/id/eprint/50701/; https://ijikm.uitm.edu.my/
• Institution: Universiti Teknologi Mara

This study focused on the information needs, access and use quality assurance (QA) officers working in QA sector of MQA. It explored several aspects of information seeking behavior, such as information needs, reasons for seeking information, sources of information, barriers in accessing and gaining...