The influence of leadership style towards employees' job satisfaction in POS Malaysia Berhad / Isma Farzana Zulkhairi, Uma Erma Suhadaf Mohd Syharuddin and Mahazril ‘Aini Yaacob

• Main Authors: Zulkhairi, Isma Farzana, Mohd Syharuddin, Uma Erma Suhadaf, Yaacob, Mahazril ‘Aini
• Format: Conference or Workshop Item
• Language: English
• Published: 2021
• Subjects: Leadership. Transformational leadership; Job analysis; Job satisfaction; Employee motivation
• Online Access: https://ir.uitm.edu.my/id/eprint/55154/1/55154.pdf; https://ir.uitm.edu.my/id/eprint/55154/
• Institution: Universiti Teknologi Mara

There are many issues encountered in organisations regarding the poor leadership styles practised by employers. Nanjundeswaraswamy and Swamy (2014), in their study, found that the characteristic of a leader is shown based on the consistent pattern of the leadership styles that they are practising. Today, a leader may propose many types of leading, which contribute to the employees' job satisfaction. The leader becomes a person who delegates, monitors, and motivates his followers (Elbaz & Haddoud, 2017). The way a leader leads the organisation contributed to how well employees perform in their work. Furthermore, each leadership skills have its style and impacts on the organisation. Most leaders should be aware of the leadership styles they used to monitor the team in the organisation. According to Elbaz and Haddoud (2017), most people who work in organisational systems know that successful leadership depends on the different leadership styles practised by the superior in the organisations. The examples of the leadership styles are Transformational Leadership, Transactional Leadership, Democratic Leadership, Strategic Leadership, Coach- Style Leadership, Autocratic Leadership, Bureaucratic Leadership, and many more. Each of these leadership styles is proven to have its approaches in getting the effectiveness of being a good leader. Therefore, to get more details, the research conducted in Korea and the United States of America proved that one leader who perceived the Emotional Leadership style tends to emphasise leaders' emotional capacity to understand their internal desire (David Kongpiwatana, 2015). Nevertheless, a leader who perceives servant leadership style is found more effective in satisfying the organisation's growth and needs and also increase voluntary involvement. The employees tend to be more productive and active towards their duties when they are suitable to the styles.