Visualizing the best Malaysian Airline Companies through Twitter sentiment analysis using Naïve Bayes / Khyrina Airin Fariza Abu Samah ... [et al.]

• Main Authors: Abu Samah, Khyrina Airin Fariza, Misdan, Nur Farhanah Amirah, Deraman, Noor Afni, Johari, Siti Nor Amalina, Moketar, Nor Aıza, Hasrol Jono, Mohd Nor Hajar
• Format: Conference or Workshop Item
• Language: English
• Published: 2021
• Subjects: Statistical data; Air transportation. Airlines; Management of airlines; Twitter
• Online Access: https://ir.uitm.edu.my/id/eprint/55622/1/55622.pdf; https://ir.uitm.edu.my/id/eprint/55622/
• Institution: Universiti Teknologi Mara

In Malaysia, 37.1% of Internet users owned Twitter accounts in 2020. Besides that, the tourism industry is the third biggest contributor to Malaysia, putting the aviation and travel industry as part of the category. However, there is no specific platform for direct comparison for the online reviews...