The role of indihome’s public relations department in responding to customers (generation Z) satisfaction complaints / Ngurah Rangga Wiwesa …[et al.]

• Main Authors: Thoriq, Ahmad Avila, Alifah, Ananda Diska, Qintara, Aulia, Heriyani Putri, Nur Azizah, Arso, Radiktio, Wiwesa, Ngurah Rangga
• Format: Article
• Language: English
• Published: Universiti Teknologi MARA 2021
• Subjects: Public relations. Industrial publicity.
• Online Access: https://ir.uitm.edu.my/id/eprint/57951/1/57951.pdf; https://ir.uitm.edu.my/id/eprint/57951/; https://forumkomunikasi.uitm.edu.my
• Institution: Universiti Teknologi Mara

Advances in information and communication technology play an important role in facilitating human life. Indihome is present as one of the triple play internet services by PT Telkom Indonesia which has a good reputation among the public. Indihome plays a role in helping the internet services needed b...