Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman

• Main Author: Sulaiman, Nor Hissam
• Format: Thesis
• Language: English
• Published: 2001
• Subjects: Consumer satisfaction; Banking; Communication of technical information; Technological change
• Online Access: https://ir.uitm.edu.my/id/eprint/58592/1/58592.PDF; https://ir.uitm.edu.my/id/eprint/58592/
• Institution: Universiti Teknologi Mara

Developments in informatton technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector. This in tum has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM's), telebanking, PC-banking,...