Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli

The ELEKTRISOLA Group has been manufacturing wire for the electrical industry since 1948. This manufacturer focuses on to wires in the diameter range of 0,010 mm to 0,50 mm, the requirements of fne customers have resulted in more than 30,000 possibilities of wire configurations within this range. Ba...

Full description

Saved in:
Bibliographic Details
Main Author: Rosli, Rozita Halina
Format: Student Project
Language:English
Published: 1999
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/59634/1/59634.pdf
https://ir.uitm.edu.my/id/eprint/59634/
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Universiti Teknologi Mara
Language: English
id my.uitm.ir.59634
record_format eprints
spelling my.uitm.ir.596342022-05-16T15:46:38Z https://ir.uitm.edu.my/id/eprint/59634/ Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli Rosli, Rozita Halina Consumer satisfaction Customer services. Customer relations Purchasing. Selling. Sales personnel. Sales executives Personnel management. Employment management The ELEKTRISOLA Group has been manufacturing wire for the electrical industry since 1948. This manufacturer focuses on to wires in the diameter range of 0,010 mm to 0,50 mm, the requirements of fne customers have resulted in more than 30,000 possibilities of wire configurations within this range. Based on the objective to be the leading supplier of fine sized magnet wire in the world has been reached. The sales of ELEKTRISOLA Group are more than 23 times higher than 1958. The founder of fne business is Dr. Gerd Schiiabach, and is fully supported by Dr. Detlef and Dr. Oliver Schildbacn. The growth of Dr. Gerd Schildbach business was due to the establishment of five new plants abroad and the development of more efficient manufacturing equipment and methods. One from the five plants is ELEKTRISOLA Malaysia located in Janda Baik about 40 miles east of Kuala Lumpur, the capital of Malaysia. The factory area at an elevation of 550 m with rather lows temperatures and very clean air. Customer satisfaction is vital to a company’s success. Customer satisfaction is degree of happiness experienced by customer. 1999-04 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/59634/1/59634.pdf (1999) Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli. [Student Project] (Submitted)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer satisfaction
Customer services. Customer relations
Purchasing. Selling. Sales personnel. Sales executives
Personnel management. Employment management
spellingShingle Consumer satisfaction
Customer services. Customer relations
Purchasing. Selling. Sales personnel. Sales executives
Personnel management. Employment management
Rosli, Rozita Halina
Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli
description The ELEKTRISOLA Group has been manufacturing wire for the electrical industry since 1948. This manufacturer focuses on to wires in the diameter range of 0,010 mm to 0,50 mm, the requirements of fne customers have resulted in more than 30,000 possibilities of wire configurations within this range. Based on the objective to be the leading supplier of fine sized magnet wire in the world has been reached. The sales of ELEKTRISOLA Group are more than 23 times higher than 1958. The founder of fne business is Dr. Gerd Schiiabach, and is fully supported by Dr. Detlef and Dr. Oliver Schildbacn. The growth of Dr. Gerd Schildbach business was due to the establishment of five new plants abroad and the development of more efficient manufacturing equipment and methods. One from the five plants is ELEKTRISOLA Malaysia located in Janda Baik about 40 miles east of Kuala Lumpur, the capital of Malaysia. The factory area at an elevation of 550 m with rather lows temperatures and very clean air. Customer satisfaction is vital to a company’s success. Customer satisfaction is degree of happiness experienced by customer.
format Student Project
author Rosli, Rozita Halina
author_facet Rosli, Rozita Halina
author_sort Rosli, Rozita Halina
title Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli
title_short Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli
title_full Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli
title_fullStr Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli
title_full_unstemmed Elektrisola Malaysia Sdn. Bhd : A study on the internal customer perception towards purchasing department service functions / Rozita Halina Rosli
title_sort elektrisola malaysia sdn. bhd : a study on the internal customer perception towards purchasing department service functions / rozita halina rosli
publishDate 1999
url https://ir.uitm.edu.my/id/eprint/59634/1/59634.pdf
https://ir.uitm.edu.my/id/eprint/59634/
_version_ 1734303024822616064