Shift scheduling with the goal programming approach in fast-food restaurant: McDonald’s in Kelantan / Diana Sirmayunie Mohd Nasir ... [et al.]

• Main Authors: Mohd Nasir, Diana Sirmayunie, Sabri, Nur Darina Aimi, Shafii, Nor Hayati, Abu Hasan, Suzanawati
• Format: Article
• Language: English
• Published: UiTM Cawangan Perlis
• Subjects: Personnel management. Employment management; Mathematical statistics. Probabilities
• Online Access: https://ir.uitm.edu.my/id/eprint/60673/1/60673.pdf; https://ir.uitm.edu.my/id/eprint/60673/; https://crinn.conferencehunter.com/
• Institution: Universiti Teknologi Mara

A major fast-food restaurant chain, such as McDonald's, must perform well to maintain its credibility with customers and dominance over other competitors. A fair and balanced shift schedule of workers must be generated to ensure that the workers provide the best service and production for the r...