Evaluating the user satisfaction of using Electronic Pihak Berkuasa Tempatan (EPBT) system among Dewan Bandaraya Kuala Lumpur (DBKL) staff / Muhammad Redzuan Rosli

Many local authorities are customized and enhance their ePBT (Electronic Pihak Berkuasa Tempatan) system due to the specific requirements which are not featured by on-the shelf products. Similarly, Dewan Bandaraya Kuala Lumpur (DBKL) also has its own system to manage the daily works. This research i...

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Bibliographic Details
Main Author: Rosli, Muhammad Redzuan
Format: Thesis
Language:English
Published: 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/63018/1/63018.pdf
https://ir.uitm.edu.my/id/eprint/63018/
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Institution: Universiti Teknologi Mara
Language: English