Human dimension in information system development: a case of CRM-i / Ahmad Sallehin Khalid
Customer management plays an important role and is seen as a new approach that can be used in the organization. However, there is no specific studies focus on in human dimension or insaniah approach in Customer Relationship Management (CRM). The researcher will conduct research related to the implem...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/63320/1/63320%20%281%29.pdf https://ir.uitm.edu.my/id/eprint/63320/ |
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| Institution: | Universiti Teknologi Mara |
| Language: | English |