Antecedents of organizational citizenship behavior [OCB] among customer service employees at Telekom Malaysia [TM] One Call Centre / Aziefah Romzi

Antecedents of organizational citizenship behavior [OCB] among customer service employees at Telekom Malaysia [TM] One Call Centre / Aziefah Romzi

In the name of Allah S.W.T. the most merciful, I am the student of Bachelor of Business Administration (Hons.) Human Resource Management (BM243), had finished my final year project paper entitled “Antecedents of Organizational Citizenship Behavior (OCB) Among Customer Service Employees at Tm One Cal...

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Bibliographic Details
Main Author: Romzi, Aziefah
Format: Research Reports
Language:English
Published: 2022
Subjects:
Organizational behavior. Corporate culture
Customer services. Customer relations
Online Access:https://ir.uitm.edu.my/id/eprint/65270/1/65270.pdf
https://ir.uitm.edu.my/id/eprint/65270/
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Institution: Universiti Teknologi Mara
Language: English

Internet

https://ir.uitm.edu.my/id/eprint/65270/1/65270.pdf
https://ir.uitm.edu.my/id/eprint/65270/

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