Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.]

Transition of technology had evolved certain traditional services into digitalized service in library. As of today, the situation have taken into place of library which are normally operates with traditional services such as borrowing and returning books were physically visited by the patron. Hence,...

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Main Authors: Abu Bakar, Qudri Ali, Abdullah Sani, Mad Khir Johari, Shaifuddin, Norshila, Sahid, Noor Zaidi
Format: Article
Language:English
Published: Faculty of Information Management 2021
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Online Access:https://ir.uitm.edu.my/id/eprint/65492/1/65492.pdf
https://ir.uitm.edu.my/id/eprint/65492/
https://ijikm.uitm.edu.my/
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Institution: Universiti Teknologi Mara
Language: English
id my.uitm.ir.65492
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spelling my.uitm.ir.654922022-08-21T11:25:56Z https://ir.uitm.edu.my/id/eprint/65492/ Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.] Abu Bakar, Qudri Ali Abdullah Sani, Mad Khir Johari Shaifuddin, Norshila Sahid, Noor Zaidi University and college. Academic libraries Digital libraries Transition of technology had evolved certain traditional services into digitalized service in library. As of today, the situation have taken into place of library which are normally operates with traditional services such as borrowing and returning books were physically visited by the patron. Hence, the quality of service pertain from the Digital Library would be address from the user‟s perspective how does this services performed in effective or efficient way towards their patron. In this study, the objective were about to measure the factors affecting user satisfaction on Digital Library use in MSU from perspective of ISSM and TTF model as well to identify factors that may influence user satisfaction and DL continuance usage intention in MSU. The approach of this study conducted is quantitative method which uses the questionnaire as to collecting data in one library for this study. As a result, the factors that influence Digital Library MSU is quality of system, information and technology suitability for patron that utilized the system. Faculty of Information Management 2021-04 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/65492/1/65492.pdf Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.]. (2021) Journal of Information and Knowledge Management (JIKM), 11 (1). pp. 44-64. ISSN 2231-8836; e-ISSN: 2289-5337 https://ijikm.uitm.edu.my/
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic University and college. Academic libraries
Digital libraries
spellingShingle University and college. Academic libraries
Digital libraries
Abu Bakar, Qudri Ali
Abdullah Sani, Mad Khir Johari
Shaifuddin, Norshila
Sahid, Noor Zaidi
Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.]
description Transition of technology had evolved certain traditional services into digitalized service in library. As of today, the situation have taken into place of library which are normally operates with traditional services such as borrowing and returning books were physically visited by the patron. Hence, the quality of service pertain from the Digital Library would be address from the user‟s perspective how does this services performed in effective or efficient way towards their patron. In this study, the objective were about to measure the factors affecting user satisfaction on Digital Library use in MSU from perspective of ISSM and TTF model as well to identify factors that may influence user satisfaction and DL continuance usage intention in MSU. The approach of this study conducted is quantitative method which uses the questionnaire as to collecting data in one library for this study. As a result, the factors that influence Digital Library MSU is quality of system, information and technology suitability for patron that utilized the system.
format Article
author Abu Bakar, Qudri Ali
Abdullah Sani, Mad Khir Johari
Shaifuddin, Norshila
Sahid, Noor Zaidi
author_facet Abu Bakar, Qudri Ali
Abdullah Sani, Mad Khir Johari
Shaifuddin, Norshila
Sahid, Noor Zaidi
author_sort Abu Bakar, Qudri Ali
title Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.]
title_short Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.]
title_full Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.]
title_fullStr Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.]
title_full_unstemmed Factors influencing users’ satisfaction and continuance usage intention to Digital Library (Dl) in Management Science University (MSU)/ Qudri Ali Abu Bakar ... [et al.]
title_sort factors influencing users’ satisfaction and continuance usage intention to digital library (dl) in management science university (msu)/ qudri ali abu bakar ... [et al.]
publisher Faculty of Information Management
publishDate 2021
url https://ir.uitm.edu.my/id/eprint/65492/1/65492.pdf
https://ir.uitm.edu.my/id/eprint/65492/
https://ijikm.uitm.edu.my/
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