Knowledge management: an approach of social media for crisis response management during pandemic Covid-19/ Alwi Mohd Yunus ... [et al.]

• Main Authors: Mohd Yunus, Alwi, Seman@Kamarulzaman, Mohd Ridwan, Kamal Rafedzi, Ezza Rafedziawati, Ismail, NorFatimah
• Format: Article
• Language: English
• Published: Faculty of Information Management 2021
• Subjects: Electronic data processing. Information technology. Knowledge economy. Including artificial intelligence and knowledge management; Online social networks; Information technology. Information systems
• Online Access: https://ir.uitm.edu.my/id/eprint/65519/1/65519.pdf; https://ir.uitm.edu.my/id/eprint/65519/; https://ijikm.uitm.edu.my/
• Institution: Universiti Teknologi Mara

This study is set to explore the various fundamentals of KM strategies for social media adoption by organizations in managing crisis. Managing crisis is about managing chaos, therefore, crisis response system needs to quickly provide information and display effective communication content to facilit...