The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.]

To verify the product's usefulness, each application must go through a testing or evaluation phase. Usability evaluation is described as a test performed on a real user to assess how easy it is to use an application. In this study, the respondents must use the developed prototype and give an ev...

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Main Authors: Ahmad, Mohammad Imran, Adnan, Ahmad Syukri, Mansor, Naqibah, Jaffar, Mohammad Najib
Format: Article
Language:English
Published: Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/67974/1/67974.pdf
https://ir.uitm.edu.my/id/eprint/67974/
https://www.jthca.org/
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Institution: Universiti Teknologi Mara
Language: English
id my.uitm.ir.67974
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spelling my.uitm.ir.679742022-10-31T10:03:51Z https://ir.uitm.edu.my/id/eprint/67974/ The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.] Ahmad, Mohammad Imran Adnan, Ahmad Syukri Mansor, Naqibah Jaffar, Mohammad Najib Travel and state. Tourism Communicable diseases and public health To verify the product's usefulness, each application must go through a testing or evaluation phase. Usability evaluation is described as a test performed on a real user to assess how easy it is to use an application. In this study, the respondents must use the developed prototype and give an evaluation of the questionnaire provided in order to determine the usability of the i-Rehlah prototype. Since the evaluation of usability could not be applied to Arab tourists as the main respondents, the authors decided to appoint professionals in academia, industry, and government as respondents. For the initial phase of construction for the real application, the choice of this technique and a target group of experts is deemed appropriate. This study aimed to obtain experts’ consensus on the elements of i-Rehlah prototype application. The main focus of this study is to assess the efficacy of the i-Rehlah prototype, which aims to make it easier for travelers, particularly Arab tourists, to travel in Selangor. This study was used the Fuzzy Delphi Method (FDM) to achieve the result. This questionnaire contains three main domains with total 21 items and was distributed to 10 respondents. The criteria and characteristics of the experts who are the subject of this study are very much in line with the context of the study because it involves experts in the fields of academia, industry and government. The results show that two of the three domains got expert agreement, namely the information and interface domains. Meanwhile, for the interactive domains, four of the eight items stated were rejected by the experts due to a lack of fuzzy score requirements. As a result, this prototype is only examined by professionals who are knowledgeable and qualified to do so before it is released. Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2021-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/67974/1/67974.pdf The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.]. (2021) Journal of Tourism, Hospitality and Culinary Arts, 13 (3). pp. 313-325. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Travel and state. Tourism
Communicable diseases and public health
spellingShingle Travel and state. Tourism
Communicable diseases and public health
Ahmad, Mohammad Imran
Adnan, Ahmad Syukri
Mansor, Naqibah
Jaffar, Mohammad Najib
The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.]
description To verify the product's usefulness, each application must go through a testing or evaluation phase. Usability evaluation is described as a test performed on a real user to assess how easy it is to use an application. In this study, the respondents must use the developed prototype and give an evaluation of the questionnaire provided in order to determine the usability of the i-Rehlah prototype. Since the evaluation of usability could not be applied to Arab tourists as the main respondents, the authors decided to appoint professionals in academia, industry, and government as respondents. For the initial phase of construction for the real application, the choice of this technique and a target group of experts is deemed appropriate. This study aimed to obtain experts’ consensus on the elements of i-Rehlah prototype application. The main focus of this study is to assess the efficacy of the i-Rehlah prototype, which aims to make it easier for travelers, particularly Arab tourists, to travel in Selangor. This study was used the Fuzzy Delphi Method (FDM) to achieve the result. This questionnaire contains three main domains with total 21 items and was distributed to 10 respondents. The criteria and characteristics of the experts who are the subject of this study are very much in line with the context of the study because it involves experts in the fields of academia, industry and government. The results show that two of the three domains got expert agreement, namely the information and interface domains. Meanwhile, for the interactive domains, four of the eight items stated were rejected by the experts due to a lack of fuzzy score requirements. As a result, this prototype is only examined by professionals who are knowledgeable and qualified to do so before it is released.
format Article
author Ahmad, Mohammad Imran
Adnan, Ahmad Syukri
Mansor, Naqibah
Jaffar, Mohammad Najib
author_facet Ahmad, Mohammad Imran
Adnan, Ahmad Syukri
Mansor, Naqibah
Jaffar, Mohammad Najib
author_sort Ahmad, Mohammad Imran
title The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.]
title_short The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.]
title_full The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.]
title_fullStr The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.]
title_full_unstemmed The evaluation of usability of i-Rehlah prototype based on experts' consensus using fuzzy delphi analysis / Mohammad Imran Ahmad ... [et al.]
title_sort evaluation of usability of i-rehlah prototype based on experts' consensus using fuzzy delphi analysis / mohammad imran ahmad ... [et al.]
publisher Faculty of Hotel & Tourism Management, Universiti Teknologi MARA
publishDate 2021
url https://ir.uitm.edu.my/id/eprint/67974/1/67974.pdf
https://ir.uitm.edu.my/id/eprint/67974/
https://www.jthca.org/
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