Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya

Social media platforms are becoming increasingly vital for businesses and non-profits alike. These advantages should translate wellfor police departments' use of social media. Even though many police departments have widely used social media in criminal investigations, many still could not adop...

Full description

Saved in:
Bibliographic Details
Main Authors: Ghazi, Ghazila, Wan Zainodin, Wan Hartini, Yahya, Azizul Halim
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Pulau Pinang 2022
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/69858/1/69858.pdf
https://ir.uitm.edu.my/id/eprint/69858/
http://ejssh.uitm.edu.my
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Universiti Teknologi Mara
Language: English
id my.uitm.ir.69858
record_format eprints
spelling my.uitm.ir.698582022-11-10T07:53:34Z https://ir.uitm.edu.my/id/eprint/69858/ Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya Ghazi, Ghazila Wan Zainodin, Wan Hartini Yahya, Azizul Halim H Social Sciences (General) Research Quantitative research Social media platforms are becoming increasingly vital for businesses and non-profits alike. These advantages should translate wellfor police departments' use of social media. Even though many police departments have widely used social media in criminal investigations, many still could not adopt it effectively as it does not provide an exclusive platform for engagement and interaction between the citizens and the police. Meanwhile, the advancement of technology, particularly in digital media, has improved relations between police and citizens by incorporating people into policing activities through Community Policing (CP) mobile applications. Malaysia was not left behind in adopting the CP mobile application as it has its own Volunteer Smartphone Patrol (VSP) application supporting community policing activities, especially crime prevention. The engagement and interaction between citizens and police through VSP for crime prevention has assisted the transitionfrom traditional policing to CP more effectively. This study aims to discover the factors contributing to the VSP app adoption by citizens in community policing. Using a case study design, salient discoveries were obtained through in-depth interviews with 9 VSP users in Klang Valley. The NVivo 12.0 software was used in the process of open, axial and selective coding. The thematic analysis was used to analyse the data. This study found that the factors contributing to the VSP app adoption by citizens in community policing are practicality, responsiveness, surveillance, and security. Universiti Teknologi MARA Cawangan Pulau Pinang 2022-09 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/69858/1/69858.pdf Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya. (2022) ESTEEM Journal Of Social Sciences And Humanities, 6 (2). pp. 102-116. ISSN 2600 7274 http://ejssh.uitm.edu.my
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
Research
Quantitative research
spellingShingle H Social Sciences (General)
Research
Quantitative research
Ghazi, Ghazila
Wan Zainodin, Wan Hartini
Yahya, Azizul Halim
Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya
description Social media platforms are becoming increasingly vital for businesses and non-profits alike. These advantages should translate wellfor police departments' use of social media. Even though many police departments have widely used social media in criminal investigations, many still could not adopt it effectively as it does not provide an exclusive platform for engagement and interaction between the citizens and the police. Meanwhile, the advancement of technology, particularly in digital media, has improved relations between police and citizens by incorporating people into policing activities through Community Policing (CP) mobile applications. Malaysia was not left behind in adopting the CP mobile application as it has its own Volunteer Smartphone Patrol (VSP) application supporting community policing activities, especially crime prevention. The engagement and interaction between citizens and police through VSP for crime prevention has assisted the transitionfrom traditional policing to CP more effectively. This study aims to discover the factors contributing to the VSP app adoption by citizens in community policing. Using a case study design, salient discoveries were obtained through in-depth interviews with 9 VSP users in Klang Valley. The NVivo 12.0 software was used in the process of open, axial and selective coding. The thematic analysis was used to analyse the data. This study found that the factors contributing to the VSP app adoption by citizens in community policing are practicality, responsiveness, surveillance, and security.
format Article
author Ghazi, Ghazila
Wan Zainodin, Wan Hartini
Yahya, Azizul Halim
author_facet Ghazi, Ghazila
Wan Zainodin, Wan Hartini
Yahya, Azizul Halim
author_sort Ghazi, Ghazila
title Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya
title_short Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya
title_full Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya
title_fullStr Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya
title_full_unstemmed Factors contributing to Volunteer Smartphone Patrol app adoption in community policing / Ghazila Ghazi, Wan Hartini Wan Zainodin and Azizul Halim Yahya
title_sort factors contributing to volunteer smartphone patrol app adoption in community policing / ghazila ghazi, wan hartini wan zainodin and azizul halim yahya
publisher Universiti Teknologi MARA Cawangan Pulau Pinang
publishDate 2022
url https://ir.uitm.edu.my/id/eprint/69858/1/69858.pdf
https://ir.uitm.edu.my/id/eprint/69858/
http://ejssh.uitm.edu.my
_version_ 1751539973171970048