People satisfaction on the renovation in Teluk Likas Park / Helmy Johny and Fajar Derise

• Main Authors: Johny, Helmy, Derise, Fajar
• Format: Student Project
• Language: English
• Published: 2014
• Subjects: Recreational areas and facilities. Recreation centers; Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/71489/1/71489.pdf; https://ir.uitm.edu.my/id/eprint/71489/
• Institution: Universiti Teknologi Mara

Nowadays, the need of park in urban area was important to all public due the benefit people can gain from the existence of the park it self. There are many ways parks can provide positive elements to public daily life especially those who live in the urban area. The needs of parks that able to satisfy all users is important in order for the park management to be successful. There are 3 aspect that can influence the level of public satisfaction towards the parks. This paper provide the satisfaction level of the public after renovation was made and also the relationship between the satisfaction on the park and the factor that influence people to come to the parks. Research was made using random sampling where a questionnaire were prepared and 100 respondents were choose randomly regarless their gender, age, origin and reason to come to the park. Beside that the opinion from the past research was collected for the purposed of this studies. The result of the analysis indicate that the level of people satisfaction on the renovation made was high and there are positive correlation between the level of people satisfaction on the park renovation with the level of factor that influence people to come to the park. This show that people demand in wanting a good recreational park is increasing especially in urban area.