JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]

This study is aimed at analyzing the efficiency and effectiveness of the haulage services provided by Johor Port Transport (JPT) Sdn Bhd. within the free zone are of Johor Port by looking at two perspectives; JPT customers level of satisfaction/ dissatisfaction and JPT's perception of its capac...

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Bibliographic Details
Main Authors:	Mohamad, Aishah, Abdullah Effendi, Azura, Baharuddin, Fatim Hamimi, Arshad, Rashidah, Mohd. Shukor, Shamsul Azren
Format:	Research Reports
Language:	English
Published:	1999
Subjects:	HE Transportation and Communications HF Commerce Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/71644/1/71644.PDF https://ir.uitm.edu.my/id/eprint/71644/
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Institution:	Universiti Teknologi Mara
Language:	English

id	my.uitm.ir.71644
record_format	eprints
spelling	my.uitm.ir.716442024-02-01T06:18:10Z https://ir.uitm.edu.my/id/eprint/71644/ JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.] Mohamad, Aishah Abdullah Effendi, Azura Baharuddin, Fatim Hamimi Arshad, Rashidah Mohd. Shukor, Shamsul Azren HE Transportation and Communications HF Commerce Customer services. Customer relations This study is aimed at analyzing the efficiency and effectiveness of the haulage services provided by Johor Port Transport (JPT) Sdn Bhd. within the free zone are of Johor Port by looking at two perspectives; JPT customers level of satisfaction/ dissatisfaction and JPT's perception of its capacity and capabilities to satisfy its customers/ to efficiently and effectively service its customers. 1999 Research Reports NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/71644/1/71644.PDF JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]. (1999) [Research Reports] (Unpublished)
institution	Universiti Teknologi Mara
building	Tun Abdul Razak Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Mara
content_source	UiTM Institutional Repository
url_provider	http://ir.uitm.edu.my/
language	English
topic	HE Transportation and Communications HF Commerce Customer services. Customer relations
spellingShingle	HE Transportation and Communications HF Commerce Customer services. Customer relations Mohamad, Aishah Abdullah Effendi, Azura Baharuddin, Fatim Hamimi Arshad, Rashidah Mohd. Shukor, Shamsul Azren JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
description	This study is aimed at analyzing the efficiency and effectiveness of the haulage services provided by Johor Port Transport (JPT) Sdn Bhd. within the free zone are of Johor Port by looking at two perspectives; JPT customers level of satisfaction/ dissatisfaction and JPT's perception of its capacity and capabilities to satisfy its customers/ to efficiently and effectively service its customers.
format	Research Reports
author	Mohamad, Aishah Abdullah Effendi, Azura Baharuddin, Fatim Hamimi Arshad, Rashidah Mohd. Shukor, Shamsul Azren
author_facet	Mohamad, Aishah Abdullah Effendi, Azura Baharuddin, Fatim Hamimi Arshad, Rashidah Mohd. Shukor, Shamsul Azren
author_sort	Mohamad, Aishah
title	JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_short	JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_full	JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_fullStr	JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_full_unstemmed	JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_sort	jp transport sdn. bhd. haulage service study / aishah mohamad…[et al.]
publishDate	1999
url	https://ir.uitm.edu.my/id/eprint/71644/1/71644.PDF https://ir.uitm.edu.my/id/eprint/71644/
_version_	1789944535468474368

JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]

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