A study on service awareness of EPF I-Akaun enhanced facility among EPF’s members in Kuching / Cinderella Barnabas

• Main Author: Barnabas, Cinderella
• Format: Student Project
• Language: English
• Published: 2008
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Personnel management. Employment management
• Online Access: https://ir.uitm.edu.my/id/eprint/72404/1/72404.pdf; https://ir.uitm.edu.my/id/eprint/72404/
• Institution: Universiti Teknologi Mara

The Employee Provident Fund (EPF) is a social security institution formed according to the Laws of Malaysia, Employees Provident Fund Act 1991 (Act 452) which provides retirement benefits for members through management oftheir savings in an efficient and reliable manner. The organization aspires to become the leading social security organization in the world and the best government agency in Malaysia. With this vision and aspirations, EPF has continues to improves its services by incorporating information technology to its operations and services. The inceptions of EPF l-Akaun Enhanced Facility as a value added service is one of the steps to increased members satisfaction and further.