A study on customer’s satisfaction level towards traffic cops counter service (a case study in Kuching) / Paul Kundang Atin

• Main Author: Atin, Paul Kundang
• Format: Student Project
• Language: English
• Published: 2001
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/75051/1/75051.pdf; https://ir.uitm.edu.my/id/eprint/75051/
• Institution: Universiti Teknologi Mara

The purpose ofthis research is to examine the level of customer satisfaction towards the TRAFFIC COPS COUNTER service of District Police HQs, Simpang Tiga, Kuching by focusing on the staffskill, courtesy and efficiency, and also on the equipment used, site of the counter and the facilities thereof....