Customer's satisfaction on counter services of the Road Transport Department in Keningau, Sabah / Christopher Wong @ Md Redzuan Abdullah

• Main Author: Abdullah, Christopher Wong @ Md Redzuan
• Format: Student Project
• Language: English
• Published: 2013
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/78752/1/78752.pdf; https://ir.uitm.edu.my/id/eprint/78752/
• Institution: Universiti Teknologi Mara

This study is about measuring customer satisfaction on counter services that are provided at the Road and Transport Department in Keningau branch office. The objectives of this study are: (i) To determine the level of customer satisfaction for counter services in RTD Keningau Branch; (ii) To determi...