The effect of leadership and workload on performance mediated by work enthusiasm at Kantor Imigrasi Kelas I khusus TPI Medan / Hazmanan Khair, Fajar Pasaribu and Rian Sahputra Purba

• Main Authors: Khair, Hazmanan, Pasaribu, Fajar, Purba, Rian Sahputra
• Format: Book Section
• Language: English
• Published: Division of Research, Industrial Linkages and Alumni, UiTM Cawangan Melaka 2023
• Subjects: Leadership. Transformational leadership
• Online Access: https://ir.uitm.edu.my/id/eprint/81878/1/81878.pdf; https://ir.uitm.edu.my/id/eprint/81878/; https://www.mic3st.com/
• Institution: Universiti Teknologi Mara

The purpose of this study is to analyze the effect of workload on motivation, and whether leadership and workload have an indirect effect on performance mediated by motivation at the Immigration Office Class I Special TPI Medan. Using associative research, this study sampled 71 employees of the Immigration Office Class I Special TPI Medan. Data collection techniques included questionnaires, and partial least squares (SmartPls). The results indicate that leadership's effect on performance is not significant, workload's effect on performance is significant, motivation's effect on performance is significant, the effect of leadership on motivation is significant, the effect of workload on motivation is significant, motivation as a mediator variable acts as mediation on the effect of leadership on performance, and motivation as a mediator variable doesn't act as mediation on the effect of workload on performance.