A study of customer satisfaction towrads service quality in Hospital Islam Az Zahrah / Ahmad Omar Abdullah Zaik

• Main Author: Abdullah Zaik, Ahmad Omar
• Format: Thesis
• Language: English
• Published: 2017
• Subjects: Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/89257/1/89257.pdf; https://ir.uitm.edu.my/id/eprint/89257/
• Institution: Universiti Teknologi Mara

The growth of the economy, technology and knowledge are the things that push all the company come out with a best offering to the customer and try to be different from others. Set up the business is much simpler than maintaining its survival in the industry. In the healthcare industry people are com...