Customer satisfaction on service delivery: case study on WS Resources/Farrah Abdillah

• Main Author: Abdillah, Farrah
• Format: Student Project
• Language: English
• Published: 2002
• Subjects: H Social Sciences (General); Study and teaching. Research
• Online Access: https://ir.uitm.edu.my/id/eprint/90647/1/90647.pdf; https://ir.uitm.edu.my/id/eprint/90647/
• Institution: Universiti Teknologi Mara

This study; “Customer Satisfaction on Service Delivery- Case Study on WS Resources"; is done due to the requirement of MKT 660 subject. Customer satisfaction here refers to the company's (WS Resources) clients or customers' satisfaction level upon the service delivered by the company....