A student satisfaction framework for evaluating quality and priority service in management of open and distance education in Indonesia / Rini Dwiyani Hadiwidjaja ... [et al.]

A student satisfaction framework for evaluating quality and priority service in management of open and distance education in Indonesia / Rini Dwiyani Hadiwidjaja ... [et al.]

Service quality plays an important role in customer perception as it contains information about satisfaction. With the Covid-19 epidemic, satisfaction has become relevant for students participating in Open and Distance Education (ODE) practice. This study aimed to evaluate the quality and the priori...

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Bibliographic Details
Main Authors: Hadiwidjaja, Rini Dwiyani, Suroso, Arif Imam, Siregar, Hermanto, Sailah, Illah
Format: Article
Language:English
Published: Accounting Research Institute (ARI) and UiTM Press, Universiti Teknologi MARA 2024
Subjects:
Consumer satisfaction
Online Access:https://ir.uitm.edu.my/id/eprint/95495/1/95495.pdf
https://ir.uitm.edu.my/id/eprint/95495/
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Institution: Universiti Teknologi Mara
Language: English

Internet

https://ir.uitm.edu.my/id/eprint/95495/1/95495.pdf
https://ir.uitm.edu.my/id/eprint/95495/

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