Total Quality Management in the stock exchange: A case study
The purpose of this study is to explore, assess, and identify the implementation patterns of Deming's principles in Malaysia's Kuala Lumpur Stock Exchange. By applying Deming's 14-point quality criteria to these service providers, Deming's significance factors are then ranked to...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Academic Journals
2010
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/12342/ http://www.academicjournals.org/journal/AJBM/article-abstract/1A32BD627248 |
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| Institution: | Universiti Malaya |
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