Measuring Human, Physical and Structural Capital Efficiency Performance of Insurance Companies
Based on the strategy perspective of intellectual capital, this paper proposes an integrated framework that is practical to estimate the human, physical, and structural capitals (intellectual capital) efficiency performance, at firm level. This paper uses a dynamic network data envelopment analysis...
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Main Authors: | , , , |
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Format: | Article |
Published: |
Springer Verlag
2018
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Subjects: | |
Online Access: | http://eprints.um.edu.my/21102/ https://doi.org/10.1007/s11205-017-1584-6 |
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Institution: | Universiti Malaya |