Development and validation of an Ambulatory Care Patient Satisfaction Questionnaire to assess pharmacy services in Malaysia

Background Assessing patient satisfaction regarding a pharmacy ambulatory care service is important as patient satisfaction is a determinant of the viability and sustainability of the service provided. Objective To develop and validate the Ambulatory Care Patient Satisfaction Questionnaire in Malays...

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Bibliographic Details
Main Authors: Lai, Pauline Siew Mei, Chung, Wen Wei, Toh, Li Shean, Othman, Sajaratulnisah
Format: Article
Published: Springer Verlag 2018
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Online Access:http://eprints.um.edu.my/21557/
https://doi.org/10.1007/s11096-018-0721-x
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Institution: Universiti Malaya