Mobile taxi booking application service’s continuance usage intention by users

• Main Authors: Weng, Gooi Sai, Zailani, Suhaiza, Iranmanesh, Mohammad, Hyun, Sunghyup Sean
• Format: Article
• Published: Elsevier 2017
• Subjects: HF Commerce
• Online Access: http://eprints.um.edu.my/22810/; https://doi.org/10.1016/j.trd.2017.07.023
• Institution: Universiti Malaya

The long-term development of a mobile booking taxi application service depends on the continued use of its passengers. The aim of this study is to investigate the determinants of the mobile taxi booking application service's continuance intention, using the technology continuance theory by incl...