Preference learning for eco-friendly hotels recommendation: A multi-criteria collaborative filtering approach
The crucial role of customers’ positive experience and their subsequent word-of-mouth have been highlighted by both scholars and practitioners for all industry sectors. In response to an increasing concern of environmental sustainability and sensitivity of consumers for deteriorating environment, ec...
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Main Authors: | , , , , , , , |
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Format: | Article |
Published: |
Elsevier
2019
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Subjects: | |
Online Access: | http://eprints.um.edu.my/23827/ https://doi.org/10.1016/j.jclepro.2019.01.012 |
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Institution: | Universiti Malaya |