Preference learning for eco-friendly hotels recommendation: A multi-criteria collaborative filtering approach

• Main Authors: Nilashi, Mehrbakhsh, Ahani, Ali, Esfahani, Mohammad Dalvi, Yadegaridehkordi, Elaheh, Samad, Sarminah, Ibrahim, Othman, Sharef, Nurfadhlina Mohd, Akbari, Elnaz
• Format: Article
• Published: Elsevier 2019
• Subjects: HF Commerce; Business; QA75 Electronic computers. Computer science; T Technology (General)
• Online Access: http://eprints.um.edu.my/23827/; https://doi.org/10.1016/j.jclepro.2019.01.012
• Institution: Universiti Malaya

The crucial role of customers’ positive experience and their subsequent word-of-mouth have been highlighted by both scholars and practitioners for all industry sectors. In response to an increasing concern of environmental sustainability and sensitivity of consumers for deteriorating environment, ec...