Knowledge Management in Tourism Industry: KMS for Tourist Information Counter in Malaysia
This paper is the concluding part of a series of two papers. The first paper deals with the requirement analysis of the study. The objective of this research paper is to discuss on the actual development of the Knowledge Management System (KMS) for Tourist Information Counter (TIC). Prior to that, a...
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| Main Authors: | , |
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| Format: | Article |
| Published: |
World Scientific Publishing
2008
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/25625/ https://doi.org/10.1142/S0219649208002068 |
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| Institution: | Universiti Malaya |