Healthcare services: Patient satisfaction and loyalty lessons from Islamic friendly hospitals
Background: The study has aimed to investigate the Muslim patient's psychological factors related to healthcare services that influence their loyalty intention for further treatment at private hospitals in Malaysia. Methods: Data were collected from private hospitals in Klang Valley. A total of...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Dove Medical Press Ltd.
2021
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/27098/ |
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| Institution: | Universiti Malaya |