Enhancing the Delivery of Library’s Services through the Implementation of An Emerging Information Technology: A Process Framework

• Main Author: Bahri, Shamshul
• Format: Conference or Workshop Item
• Language: English
• Published: 2010
• Subjects: Z Bibliography. Library Science. Information Resources; Libraries (General); Information resources (General); Information services. Information centers
• Online Access: http://eprints.um.edu.my/3318/1/P04-02.pdf; http://eprints.um.edu.my/3318/; https://aisel.aisnet.org/pacis2010/189/
• Institution: Universiti Malaya

This paper presents a process framework for implementing an emerging information technology in library. The motivation for this framework came from the lack of such tool to managers in service organizations such as libraries that have been actively implementing emerging technologies to enhance the...