Emotional intelligence from perspectives of Malaysian helping professionals: A qualitative study

• Main Authors: Tharbe, Ida Hartina Ahmed, Sumari, Melati, Ng, Kok-Mun, Razak, Ahmad Zabidi Abdul, Amat, Salleh
• Format: Article
• Published: Universiti Putra Malaysia 2020
• Subjects: BF Psychology; LC Special aspects of education
• Online Access: http://eprints.um.edu.my/35627/; https://www.scopus.com/inward/record.uri?eid=2-s2.0-85099824178&doi=10.47836%2fPJSSH.28.4.03&partnerID=40&md5=40912722413ee6458a9785ea32e8eee3
• Institution: Universiti Malaya

Frequent emotional interactions between professional helpers and their clients mean that helpers must possess a high level of emotional intelligence (EI). No previous study explores the specific aspects of EI needed to become efficient helpers. Moreover, most EI research has been carried out in West...