Motivating factors to self-disclosure on social media: A systematic mapping
Self-disclosure on social media can cause some privacy risks, but it benefits users and businesses if adequately managed. Companies may benefit from users' self-disclosure on social media to better understand the consumers' needs, customize services or products, and address users' con...
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Main Authors: | , , |
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Format: | Article |
Published: |
IEEE-Inst Electrical Electronics Engineers Inc
2022
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Subjects: | |
Online Access: | http://eprints.um.edu.my/41352/ |
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Institution: | Universiti Malaya |