Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles

Objective To assess Malaysian dental therapists' job satisfaction, motivation, turnover intention and perceived future roles, following recent changes in the regulations that allow them to provide dental care within their scope of practice in the private sector. Methods A self-administered ques...

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Main Authors: Zakaria, Noor Azhani, Ab-Murat, Norintan, Che Musa, Muhd Firdaus
Format: Article
Published: Wiley 2022
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Online Access:http://eprints.um.edu.my/41770/
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Institution: Universiti Malaya
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spelling my.um.eprints.417702023-10-20T02:42:35Z http://eprints.um.edu.my/41770/ Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles Zakaria, Noor Azhani Ab-Murat, Norintan Che Musa, Muhd Firdaus RK Dentistry Objective To assess Malaysian dental therapists' job satisfaction, motivation, turnover intention and perceived future roles, following recent changes in the regulations that allow them to provide dental care within their scope of practice in the private sector. Methods A self-administered questionnaire was distributed to public dental therapists who were selected using a stratified random sampling technique. Questions included items on social structure, job satisfaction and motivation (based on the Warr-Cook-Wall scale), turnover intention (based on four cognitive processes) and perceived future roles. Multiple logistic regression was used to assess the predictors of dental therapists' turnover intention. Results Overall, a majority (>90%) of the participants had high job satisfaction and job motivation, with total mean scores of 45.70 +/- 6.86 and 21.16 +/- 2.63, respectively. A total of 8.3% intended to leave the public sector to work in a different organization. Of those who chose to remain as a dental therapist in the next five years, only 7% considered working in the private sector. The significant predictors for turnover intention were educational attainment, years of working experience, job satisfaction level and future preferred working sector. Conclusion Although the newly introduced Dental Act allows dental therapists to expand their roles to the private setting, very few intended to do so. This could be related to them having a high level of job satisfaction and job motivation while serving in the public sector. Wiley 2022-05 Article PeerReviewed Zakaria, Noor Azhani and Ab-Murat, Norintan and Che Musa, Muhd Firdaus (2022) Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles. International Journal of Dental Hygiene, 20 (2). pp. 225-232. ISSN 1601-5029, DOI https://doi.org/10.1111/idh.12571 <https://doi.org/10.1111/idh.12571>. 10.1111/idh.12571
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
topic RK Dentistry
spellingShingle RK Dentistry
Zakaria, Noor Azhani
Ab-Murat, Norintan
Che Musa, Muhd Firdaus
Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles
description Objective To assess Malaysian dental therapists' job satisfaction, motivation, turnover intention and perceived future roles, following recent changes in the regulations that allow them to provide dental care within their scope of practice in the private sector. Methods A self-administered questionnaire was distributed to public dental therapists who were selected using a stratified random sampling technique. Questions included items on social structure, job satisfaction and motivation (based on the Warr-Cook-Wall scale), turnover intention (based on four cognitive processes) and perceived future roles. Multiple logistic regression was used to assess the predictors of dental therapists' turnover intention. Results Overall, a majority (>90%) of the participants had high job satisfaction and job motivation, with total mean scores of 45.70 +/- 6.86 and 21.16 +/- 2.63, respectively. A total of 8.3% intended to leave the public sector to work in a different organization. Of those who chose to remain as a dental therapist in the next five years, only 7% considered working in the private sector. The significant predictors for turnover intention were educational attainment, years of working experience, job satisfaction level and future preferred working sector. Conclusion Although the newly introduced Dental Act allows dental therapists to expand their roles to the private setting, very few intended to do so. This could be related to them having a high level of job satisfaction and job motivation while serving in the public sector.
format Article
author Zakaria, Noor Azhani
Ab-Murat, Norintan
Che Musa, Muhd Firdaus
author_facet Zakaria, Noor Azhani
Ab-Murat, Norintan
Che Musa, Muhd Firdaus
author_sort Zakaria, Noor Azhani
title Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles
title_short Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles
title_full Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles
title_fullStr Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles
title_full_unstemmed Malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles
title_sort malaysian dental therapists' job motivation, job satisfaction, intention to leave and perceived future roles
publisher Wiley
publishDate 2022
url http://eprints.um.edu.my/41770/
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