Open Innovation in the Financial Sector: A Mixed-Methods Approach to Assess Bankers' Willingness to Embrace Open-AI ChatGPT
As open innovation and Artificial Intelligence (AI) become more prevalent in financial institutions, early adoption of Chatbots will have a competitive advantage. However, ChatGPT is still less common in the financial sector than in other industries. This study attempts to understand bankers' p...
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Main Authors: | , , , , , , , |
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Format: | Article |
Published: |
Elsevier
2024
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Subjects: | |
Online Access: | http://eprints.um.edu.my/44775/ https://doi.org/10.1016/j.joitmc.2024.100216 |
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Institution: | Universiti Malaya |