Open Innovation in the Financial Sector: A Mixed-Methods Approach to Assess Bankers' Willingness to Embrace Open-AI ChatGPT

As open innovation and Artificial Intelligence (AI) become more prevalent in financial institutions, early adoption of Chatbots will have a competitive advantage. However, ChatGPT is still less common in the financial sector than in other industries. This study attempts to understand bankers' p...

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Bibliographic Details
Main Authors: Bouteraa, Mohamed, Chekima, Brahim, Thurasamy, Ramayah, Bin-Nashwan, Saeed Awadh, Al-Daihani, Meshari, Baddou, Abderrahmane, Sadallah, Mouad, Ansar, Rudy
Format: Article
Published: Elsevier 2024
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Online Access:http://eprints.um.edu.my/44775/
https://doi.org/10.1016/j.joitmc.2024.100216
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Institution: Universiti Malaya