Service quality framework for mobile government services in Kingdom of Bahrain / Abdulla Jaafar Mohamed Hasan Ali
Service quality is the success of any organizations. The advancement of technology encourages the services providers to use electronic forms as new channels to deliver services for the public. Popularity of using smart devices by most of people, leads the government authority to use smart devices as...
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| Format: | Thesis |
| Published: |
2022
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| Online Access: | http://studentsrepo.um.edu.my/14692/2/Abdulla_.pdf http://studentsrepo.um.edu.my/14692/1/Abdulla_Jaafar.pdf http://studentsrepo.um.edu.my/14692/ |
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| Institution: | Universiti Malaya |