A study on the role of customer satisfaction in domestic retail banking sector / Wong Siew Fong
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| Format: | Thesis |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/3421/1/Front_page.pdf http://studentsrepo.um.edu.my/3421/2/Abstrak.pdf http://studentsrepo.um.edu.my/3421/3/Contents.pdf http://studentsrepo.um.edu.my/3421/4/Chapter_1.pdf http://studentsrepo.um.edu.my/3421/5/Chapter_2.pdf http://studentsrepo.um.edu.my/3421/6/Chapter_3.pdf http://studentsrepo.um.edu.my/3421/7/Chapter_4.pdf http://studentsrepo.um.edu.my/3421/8/Chapter_5.pdf http://studentsrepo.um.edu.my/3421/9/Biblio.pdf http://studentsrepo.um.edu.my/3421/10/Appendix.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A study on the role of customer satisfaction in domestic retail banking sector"{245} http://studentsrepo.um.edu.my/3421/ |
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| Institution: | Universiti Malaya |