An analysis of English oral communication apprehension among administrative staff in a Malaysian public university.
English oral communication at the workplace is an essential skill to master among Malaysian public university administrative staff. Research shows that the expectation of mastering the skill can lead to a concept in anxiety known as communication apprehension. Comprehensive studies have covered Engl...
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| Main Author: | |
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| Format: | UMK Etheses |
| Language: | English |
| Published: |
2022
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| Online Access: | http://discol.umk.edu.my/id/eprint/10783/1/MOHD%20ZULFADLI%20MAT%20HUSIN.pdf http://discol.umk.edu.my/id/eprint/10783/ |
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| Institution: | Universiti Malaysia Kelantan |
| Language: | English |